Return Policy

If you are not completely satisfied with your online purchase from Roya, you can return it to us for a refund.
  • Returns must be received by Roya within 14 days of notification and any return postage costs are the responsibility of the customer.
  • All returned goods must be intact.
  • Refunds will be processed within 7 days after we receive the goods. You will receive an email confirmation when your refunds have been processed.
  • We do not pay return shipping costs. Return shipping costs will only be refunded if the return is due to our error or damaged goods.
  • We have the right to refuse credit if the returned goods do not meet our return policy requirements.
To return an order, you can either log in to your account, or fill out the return form below.

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