Shipping Policy

Location

All orders are shipped from our storage facility in Bamberg, Germany.

Order Confirmation

Upon authorization of payment, you will receive a confirmation email from us.

Processing Time

Orders are typically dispatched within 2-4 working days.

Tracking Information

Once your order has been dispatched, you will receive a tracking code via email. This code allows you to monitor your parcel’s journey until its arrival.

Delivery Time

After dispatch, orders are generally delivered within 1-2 working days in Germany and 2-4 days in Holland. We utilize reliable carriers such as PostNL or DHL for deliveries.

Delivery Area

We currently deliver to addresses within the Germany, Netherlands and Belgium.

Contact Information

For any questions or concerns regarding shipping, don’t hesitate to get in touch with our customer service team at info@roya-thebrand.com

Thank you for choosing Roya. We strive to ensure your order is delivered promptly and securely.