Shipping Policy

All orders are shipped from our storage facility in Bamberg, Germany, via DHL. Once your payment is processed, you will receive a confirmation email.

We aim to dispatch orders within 1–2 working days. As soon as your order is on its way, you’ll receive a tracking code to follow its journey until delivery.

Each piece is carefully packed by hand to ensure it arrives safely. Since many of our products are fragile, we take extra care to secure them for shipping.

Delivery Time and Cost

Germany: around 1-3 working days

The delivery cost within Germany is €4.95

The Netherlands + Belgium: around 3-6 working days

The delivery cost for The Netherlands and Belgium is €6,95

Other EU countries: around 3-6 working days

The delivery cost for other EU countries is €6,95

Switzerland + UK: around 3-6 working days

The delivery cost for Switzerland and UK  is €19,95

Contact Information

For any questions or concerns regarding shipping, don’t hesitate to get in touch with our customer service team at info@roya-thebrand.com